What the platform does · Maintenance

Tickets with the evidence in — and a cost that lands where it belongs.

A leak reported at the gate, by staff, or from the tenant's own phone lands in the same queue — and when it closes, the money it cost is already on the right door's books.

A recording of the real platform — the same walk the apartments page plays.

Repair, complaint, request or billing — raised by staff, by the gate, or by the tenant from their portal into the same queue, with photos and videos as evidence.
Closing demands an explanation, a pair of hands and a cost — and the cost becomes one expense on the door's P&L, typed once; reopening withdraws it.
Every ticket has its own page with an append-only trail — raised, hands, notes, the close with its cost sentence — nothing on a ticket is ever edited backward.

Try it in the demo →Start free

Who it is for

Two kinds of business carry this.

The same maintenance, dressed for each. Every card opens that business’s page, and its demo already has it running.

Apartments~~Blocks and scattered doors on long lets~~See the page · Try the demo

Buildings~~One roof, many floors, one book~~See the page · Try the demo

Asked about maintenance

Three questions, answered from the help centre.

Support tickets: from "the aircon is leaking" to "fixed and billed"

A support ticket in Premises from start to finish: reported from the portal with a photo, triaged, assigned to staff or a contractor, closed with a cost. Read the article →

Contractors on a ticket: assigning outside trades and tracking cost

How outside trades work a Premises ticket: assigned from your list, updated through a WhatsApp link without a login, cost recorded on the ticket, the Gate. Read the article →

Repair costs and the unit's history

What a unit's history page shows — every ticket, repair, cost, contractor and photo, tenancies, turnovers, cleaning — and how to use it for budgeting and. Read the article →

The questions are the help centre’s own article titles nearest this feature, and every answer is that article’s own summary — nothing typed twice.

Beside maintenance